Refund policy

Effective Date: 9-May-2025
Company Name: Digi39
Website: https://digi39.com
Email: contact@digi39.com
Phone: +91-9429690839
Address: 80, 2nd Floor, 21st Main Road, Banashankari 2nd Stage, Bangalore – 560070

At Digi39, we aim to ensure complete customer satisfaction. If you are not entirely happy with your purchase, we offer a 100% refund within 7 days of your order — no questions asked.

1. Refund Eligibility

We offer a full refund if:

  • You are unable to download the product or file.

  • The product is corrupt or not functioning as described.

  • You accidentally purchased the wrong item and inform us within 7 days.

    ❗ Important: We do not offer refunds for:

    • Change of mind after purchase

    • Lack of technical knowledge or incorrect installation

    • Compatibility issues with third-party themes or plugins

    • Products working as described but not meeting subjective expectations

    • Subscription renewals or partial usage of membership time

2. No Questions Asked Refund Guarantee

In addition to the above, we understand that digital purchases may not always meet your expectations. That’s why we offer a no questions asked refund policy for all eligible purchases made within 24Hrs.

You do not need to provide a reason. Just send us a request, and we’ll initiate the refund.

3. How to Request a Refund

To request a refund, simply email us at contact@digi39.com with:

  • Your Order ID

  • Your email address used at the time of purchase

We will process your refund within 2–3 business days.

4. Refund Processing

  • Refunds will be credited back to your original payment method.

  • It may take up to 7 business days for the amount to reflect in your account, depending on your bank or payment provider.

Need Help?

For any questions or support, feel free to contact us:

Digi39
📧 Email: contact@digi39.com
📞 Phone: +91-9429690839
🏢 Address: 80, 2nd Floor, 21st Main Road, Banashankari 2nd Stage, Bangalore – 560070
🌐 Website: https://digi39.com

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